Take advantage of Auckland Airports online click and collect service. You can now shop Saben tax free online via Themall.co.nzbefore you depart and collect your new goodies as you travel. Pick up before you take off OR pick up as you return home – ideal if you don’t have space to take your new work handbag on holiday, or your new evening clutch backpacking through Nepal.
Picking up a new Saben to welcome you home? Sounds like the perfect cure to post-holiday-blues!
HOW TO SHOP TAX FREE ONLINE with Auckland Airport The Mall
Shop Online at themall.aucklandairport.co.nz
Pick your pieces and add them to your cart, select your pick up preference: arrivals or as you depart, apply your flight information and click through to check out. You will be asked for passport details as you proceed to payment.
Receive an order confirmation email
After placing your order, you will receive an order confirmation email for each flight you have purchased for. Please keep this email safe as you will need to be able to show it when you pick up your items at the Auckland Airport Collection Point.
If your flight details change please contact THE MALL directly so they can update your order or if you miss collecting your order, so we can notify our retailers to arrange a return and refund.
Bring your email to the Collection Point
Orders can be picked up at an Auckland Airport Collection Point. There is one in departures and one in arrivals at the International Terminal. Please bring your order confirmation email and your passport for identification purposes.
Where to collect when departing from Auckland Airport
If you choose to collect on departure, you'll find the Auckland Airport Collection Point once you have cleared immigration and security screening, just past The Loop and Aelia Duty Free stores. Departures Collection Point is open from 4:30am to 1:30am NZST.
Where to collect when arriving into Auckland Airport
If you choose to collect on arrival, you’ll find the Auckland Airport Collection Point after clearing immigration, in the baggage claim hall, opposite baggage belt 3. Arrivals Collection Point is open from 5:30am to 2:30am NZST.
Pick up your order and enjoy!
The Collection Point team will ask you to inspect your items and sign for them. If you are travelling on a flight departing AKL International Airport we request you allow at least 60 minutes prior to your departure time to pick up your order.
Collection Point locations
DEPARTURES: Next door to Partridge Jewellers.
ARRIVALS: After you clear immigration, in the baggage claim hall, opposite baggage belt 3.
Orders can be picked up from your chosen Auckland Airport Collection Point during these standard hours:
Departures 4:30am–1:30am
Arrivals 5:30am–2:30am
Contact Details
Departures: +64 9 256 8845
Arrivals: +64 9 255 9457
Fax: +64 9 256 8819
Email: collectionpoint@aucklandairport.co.nz
